Warranty Policy
Warranty eriod
The warranty eriod for all MAXIM'S esresso machines urchased from maximsesresso.com is 2 years from the date of receit. This warranty ensures your eace of mind and covers any manufacturing defects or malfunctions that may occur during normal use within the secified eriod.
Warranty Coverage
During the two - year warranty eriod, MAXIM'S will, at its sole discretion, rovide free relacement of defective arts or reair services for your esresso machine. Our rofessional technicians will strive to restore your roduct to its otimal erformance as quickly as ossible.
Exclusions
This warranty does not cover the following situations:
- roducts used in non - comliant environments, including but not limited to commercial use. Our esresso machines are designed for household use only, and any commercial use will void the warranty.
- roducts urchased from third - arty sellers, unauthorized resellers, or channels other than maximsesresso.com.
- Items rovided as gifts, romotional items, or free samles.
- Damage caused by imroer installation, oeration, maintenance, or modification of the roduct by the customer.
- Normal wear and tear, cosmetic damage that does not affect the functionality of the roduct, or damage resulting from accidents, misuse, abuse, or natural disasters.
How to Request Warranty Service
If you encounter any issues with your MAXIM'S esresso machine during the warranty eriod, lease contact our customer service team at hi@maximsesresso.com. When reaching out, kindly rovide your order number, a detailed descrition of the roblem, and hotos or videos if ossible. Our customer service reresentatives will guide you through the warranty claim rocess romtly.
lease note that MAXIM'S reserves the right to insect the returned roduct to verify the warranty claim. The decision of MAXIM'S regarding warranty coverage is final.
Thank you for choosing MAXIM'S esresso machines. We are committed to roviding you with high - quality roducts and excellent after - sales service.