Help Center

Most orders ship within 1–2 business days from our California warehouse and arrive within3–7 business daysfor addresses within the contiguous U.S. For Alaska, Hawaii, and Puerto Rico, delivery may take an additional 2–3 days.

We offerfree standard shippingon all orders over $200 within the contiguous U.S. Orders under $200 will incur a flat $15 shipping fee. Alaska, Hawaii, and Puerto Rico orders will have a calculated fee based on weight and destination (visible at checkout).

Yes! You’ll receive a confirmation email with a tracking number once your order ships. Use this number on our website or the carrier’s site (FedEx/UPS) to monitor delivery progress.

We gladly ship to PO boxes and military addresses via USPS. Please ensure your full address is entered correctly at checkout.

Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore.

Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore.

Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore.

Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore.

We offer a 30-day return windowfrom the delivery date for unused, undamaged products in their original packaging with all accessories included.

Contact our customer service team at hi@maximsespresso.com to request a return authorization. We’ll provide a prepaid return label (for contiguous U.S. orders) or instructions for shipping back.

Refunds are processed within 3–5 business days of receiving and inspecting your return. Allow 5–7 business days for the amount to appear in your account, depending on your payment method.

Yes! All MAXIM'S DE PARIS espresso machines include a 1-year limited warrantycovering defects in materials and workmanship. Register your product online for fast warranty service.

Absolutely! Visit our “Support” page for video tutorials, user manuals, and troubleshooting guides. For personalized assistance, contact our customer service team during business hours (Mon–Fri, 9 AM–5 PM PT).

Contact us immediately at hi@maximsespresso.com. We’ll arrange for a replacement or refund within 24 hours.

We accept major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. All transactions are encrypted for your security.

Yes! Split your purchase into 4 interest-free payments with Afterpay (for orders $35+). Select Afterpay at checkout to apply.

We use industry-standard SSL encryption to protect your data and partner with trusted payment gateways to ensure secure transactions.